Frequently Asked Questions

How long does shipping take?

Economy shipping delivers in 5-8 business days, while standard shipping takes 3-4 business days. We strive to ship orders as quickly as possible, and there's a chance they may be shipped out even sooner.

What is your return policy?

We accept returns of unworn items with original tags and clear garment packaging with SKU label intact. Returns must be initiated within 7 days of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund. Please note that we do not offer exchanges of any kind.

How do I initiate a return?

Reach out at contact@merakithelabel.com. Return requests must be initiated within 7 days of receiving all items in the order. This window starts from the day tracking shows a "delivered" status. If your order arrived in multiple packages, the return window begins from the time of the final package delivery date and time.

What is the process for returning items?

Once your return request is initiated, you have 7 days to ship the items back to us for a full refund. Please ensure the returned items meet our criteria, as returns not meeting these conditions may be subject to a 20% restocking fee or may be declined entirely.

When will I receive my refund?

After we receive your returned package, please allow us 5-7 business days to process the return. We'll email you to confirm the processing of your return and any necessary actions taken.

Who covers the cost of return shipping?

Return shipping is the responsibility of the customer, unless the return is due to a shipping error or a damaged item.

How can I contact Meraki the Label?

If you have any further questions or need assistance, please don't hesitate to reach out to us at contact@merakithelabel.com. We're here to help!

How do I determine my size?

We provide detailed sizing information for each product in its description. You can find measurements and guidelines to help you choose the right fit.

How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package's journey.

What items are final sale and non-returnable?

Bodysuits and jewelry. Due to hygiene and safety reasons, items in these categories are considered final sale and non-returnable.

Still need help?

If the FAQ above did not answer your questions, you may ask help from our support team by contacting us directly via email!